top of page
-
How does TIPSY work?TIPSY is a one-stop platform for all nightlife related services. Users can make bookings for bars, connect with promoters, make reservation for clubs and purchase tickets for nightlife events.
-
Are there any age restrictions regarding the app?Yes, all users are required to be above the legal drinking age limit of 18 years old in accordance with the Singapore law.
-
How can I contact customer service for further assistance?For general enquires, you can email us at sales@tipsysg.com, or access the in-app Live Chat function (Profile > Help Center > Contact live chat).
-
How do I join TIPSY as a vendor / establishment?Please drop us an email at sales@tipsysg.com, or send in an application via our website under "Be our Partner".
-
Can I make a reservation or ticket purchase without a TIPSY accountNo. All users are required to log in or sign up an account prior to accessing our full range of services.
-
Why is my reservation status shown as "Pending"?All reservations made are subjected to the availability and capacity of the venue. Bookings shown as "Pending" means that the establishment may have availability at the time of booking but are subjected to approval. Upon approval, status of bookings will be updated from "Pending" to "Upcoming", under Activities tab.
-
When and why do I have to make a deposit to secure my reservation?Deposits are requested by clubs to discourage no-show or late cancellation of reservations. Establishments differ in their deposit policy and may require a deposit for reservation of table / sofa, bookings of larger groups, or for special events and occasions. You will be prompted during the reservations process to place a deposit should the establishment’s policy require it.
-
What payment methods do you accept on TIPSY?TIPSY currently only accepts debit and credit card payment methods such as VISA and Mastercard.
-
Can I modify / cancel a reservation or ticket purchase?For modification and changes to bookings, please contact the establishment directly and are subjected to their approval. Cancellations for bookings and reservations of bars can be done in-app prior to the booking timeslot. We recommend you cancel 24 - 48 hours in advance. Purchase of tickets and deposits are non-refundable on TIPSY unless stated otherwise by the policy of the establishment.
bottom of page